It’s About Add-Ons
that Actually
Give YOU More!
It’s About
Add-Ons
that Actually
Give YOU More!
We’re focused on providing your Owners Corporation with a tailored service, which is why we make it easy to add on any of the following:
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It’s About Helping
YOUR Owners Corporation
Function at its BEST
As a member of an Owners Corporation, you need solutions that last, good ideas that actually work, and someone to bring it all together. Luckily, Strata Plan is here to help.
Strata Plan’s tailored services are all about you. Whether you’re an owner, a tenant, a developer, or a service provider, Strata Plan will make sure your unique eco-system can thrive. From a subtle guiding hand to a less-than-subtle suite of services, Strata Plan can provide assistance for even the trickiest Owners Corporation set-ups.
Our flexible Owners Corporation services ensure you only pay for the assistance you need, without any sneaky charges hiding around the corner. When we answer the phone, send a letter, or open an email, we’ll graciously do it without getting out the chequebook. Additional or emergency works won’t cost a fortune either; they’re all charged at a standard hourly rate.
Explore our range of services and add-ons below to find the perfect solution for your Owners Corporation.
Silver Suite
We might call it the Silver Suite, but this package is far from second best.
The Silver suite is all about helping Owners Corporations who know what they’re good at, know what they need, and know a bargain when they see one! This standard package is for those with no major maintenance, no outstanding legal issues, and who hold no more than three committee meetings per year that require management attendance.
The standard package includes the following services:
– Organising, preparing for, and chairing your Owners Corporation’s AGM.
– Maintaining the Owners Corporation register.
– At least one site visit per year.
– 24/7 Emergency service.
– Issues levies on behalf of OC.
– Budget proposals.
– Owners Corporation finance management, including debt recovery and special levies.
Extra charges are applicable for:
– After-hours services.
– Discretionary extra charges for work outside of the agreed scope of work which takes over one hour or costs over $1000 to complete.
All extra charges are disclosed in your Owners Corporations financial records, which are presented to owners every year at the Annual General Meeting.
NB: Strata Plan caps the cost of disbursements. This means we do not charge you per telephone call, email, or levy notice (unlike some). Additional and emergency works are charged at our standard hourly rate.
Inspirational Suite
If your Owners Corporation is after ‘the works’ with no service spared—and you hold more than four committee meetings per year requiring management attendance—then the Inspirational Suite has everything you need to be inspired!
Some Inspirational Suite perks:
The Inspirational Suite really is ‘the icing on the cake’ when it comes to Owners Corporation management.
To get a better idea if the Inspirational Suite or the Silver Suite is right for you and your Owner’s Corporation, check out the comparison table below.
It’s About Add-Ons
that Actually
Give YOU More!
It’s About
Add-Ons
that Actually
Give YOU More!
We’re focused on providing your Owners Corporation with a tailored service, which is why we make it easy to add on any of the following:
Strata Care—a New Benchmark
in Property Care that’s All About YOU!
If you’re looking for worry-free Owners Corporation services 24/7 365, Strata Care is the solution for you. Providing access to a range of value-driven services not offered by regular programs, Strata Care is here to help you with emergency and everyday care—both during and after hours.
Strata Care provides reassurance for the Lot Owners and Owners Corporation, offering a policy with extra benefits that are designed to enhance the ongoing wellbeing of your property. This allows your occupants to focus on the uninterrupted enjoyment of their home—without delay.
The Strata Care peace of mind policy is affordable and available for as little as $5 a week per lot.
What’s Included
– 24/7 365 days a year emergency callouts: Qualified tradespeople will typically arrive within an hour of Strata Care receiving the call.
– Strata Health Checks: Visual Health Check and Report on your Property (3 times a year).
– Loyalty Program: As recognition of your commitment to the Strata Care program, a discount by way of a rebate will automatically be applied to your OC account upon reaching set milestones.
– Care Program: Because we truly care about your property, the Strata Care program will include an annual comprehensive clean of predetermined common areas. This is unlike any other policy of its kind. This clean is designed to focus on the high-traffic areas of your property to ensure their longevity and appearance are maintained well into the future.
This up-front investment will save Owners Corporations valuable time, money, and headaches in the years to come.
The
STRATA PLAN
Lobby Screen
Picture this: you’re living, working, or passing through an Owners Corporation and you need to get your message across. You can either shout from the rooftops or you can utilise Strata Plan’s Lobby Screen.
This simple, effective screen is all about answering your communication needs! Our team can install a Lobby Screen in your building, and for just a small fee per month, you can get the message out.
You can control your Lobby Screen at the click of a button through your Strata Plan community portal. Keep your eco-system informed, share local promotions and events, cut down on expensive mail-outs, and keep people off the rooftops with the Strata Plan Lobby Screen.
| Service | Silver | Inspirational |
|---|---|---|
| General | ||
| Generally implement the decisions and instructions of the Owners Corporation with respect to its duties and functions | ||
| Attend to queries of Owners Corporation members or related parties (tenants) | ||
| Any other service or function performed by the Manager on behalf of the Owners Corporations not included here | ||
| Arrange to review, revoke, prepare and lodge Owners Corporation rules | ||
| Attending meetings outside hours of 0.00 a.m and 5.00 p.m on weekdays | ||
| Online Portal | ||
| Provision of online Owners Corporation portal | ||
| Management of registration and access to online Owners Corporation portal | ||
| Documentation | ||
| Maintain all records of the Owners Corporation | ||
| Issue all Owners Corporation certificates and answer reasonable enquiries at the cost of the applicant/enquirer | ||
| Deal with routine Inwards and outward correspondence | ||
| Keep the records of the Owners Corporation including minutes and postal ballots | ||
| Meetings | ||
| Attend Annual General Meetings held during office hours at the Manager’s office or at another place agreed between the Owners Corporation and the Manager | ||
| Convene, attend, submit a budget and financial statement to and record minutes of the Annual General Meeting | ||
| Submit a report of the Manager’s activities to each Annual General Meeting | ||
| Attend meetings outside hours of 9.00 a.m and 5.00 p.m on weekdays or during weekends | ||
| Convene, distribute notice for and or attend Special General Meetings and or Committee Meetings | ||
| Attendance to & preparation for breaches of rules and dispute resolution | ||
| Attendance to & preparation for VCAT | ||
| Maintenance | ||
| Arrange for minor (<1,000 or 15 minutes) repairs and maintenance of Owners Corporation property | ||
| Arrange for minor (>1,000 or 15 minutes) repairs and maintenance of Owners Corporation property | ||
| Facilitating works related to Building Defects | ||
| Guidance | ||
| Provide guidance to the Owners Corporation to enable the Owners Corporation to carry out and perform its duties and functions, as set out in this clause. | ||
| Provide guidance to the Owners Corporation to enable the Owners Corporation to carry out and perform its duties and functions, as set out in this clause. | ||
| Accounting | ||
| Establish and operate a bank account in the name of the Owners Corporations or a trust account for the Owners Corporation | ||
| Keep books of account covering all income and expenditure and assets and liabilities of the Owners Corporation | ||
| Issue notice for fees set and specials fees levied by the Owners Corporation | ||
| Pay invoices and insurance premiums on behalf of the Owners Corporations (provide reasonable funds are held by the Owners Corporation) | ||
| Reconciliation of Bank account | ||
| Compiling records to enable preparation of accounts for audits, tax, BAS or any other purpose | ||
| Insurance | ||
| Arrange insurance or renewal of insurance cover for the Owners Corporation | ||
| Arrange a valuation of the cost of reinstalment and replacement of the building/s when requested by the Owners Corporation | ||
| Prepare and lodge routine insurance claims with insurers/brokers (max 15 minutes) | ||
| Provide any other insurance services in respect of insurance products offered thorough the authorising licensees as listed in Clause 1.2, or as otherwise authorised by the Australian Financial Services Licence held be the Manager, or the Manager’s employer | ||
| Arranging or preparing for insurance cover, quotes, renewal & claims (exceeding 30 minutes) | ||